Glossary:
BusinessBenefitSolutions.com
Brand Name Drug -  a drug under patent by a pharmaceutical company

Claim -   a request for a payment due to medical services rendered

COBRA - The Consolidated Omnibus Budget Reconciliation Act -   provides certain   
               former employees, retirees, spouses, former spouses, and dependent         
               children the right to temporary continuation of health coverage at group     
               rates.  This coverage, however, is only available when coverage is lost        
               due to certain specific events.  Group health coverage for COBRA                
               participants is usually more expensive than health coverage for active        
               employees, since usually the employer pays a part of the premium for           
               active employees while COBRA participants generally pay the entire             
               premium themselves.  It is ordinarily less expensive, though, than                
               individual health coverage.

Co-insurance -   the medical expense paid by the member after the deductible is      
                             satisfied, this amount is a percentage of a fixed dollar amount  

Co-pay -   the contracted amount paid by the member for services rendered

Deductible -  the dollar amount the member pays prior to receiving the benefits        
                       from the insurance company

DHMO - Direct HMO -  a HMO (health maintenance organization) plan offering the      
                                       additional benefit of no referral required to see a specialist

DME -  Durable Medical Equipment

Durable Medical Equipment -  equipment that can withstand repeated use and is       
               primarily and usually used to serve a medical purpose, is generally not        
               useful to a person in the absence of illness or injury, and is appropriate      
               for use in the home

Formulary Drugs -   brand name drugs under patent, the list varies from insurance   
                                  carrier to carrier

Gatekeeper -    primary care physician, who needs to refer the member to another    
                           doctor

Generic Drugs -   a prescription drug that has the same active-ingredient formula     
                               as a brand-name drug no longer under patent

Home Health Care -    medical services rendered to a covered individual in their
                                    place of residence  

In Network -  a provider of medical services accepting your insurance carriers
                      plan benefits

In Patient -  an admitted hospital or facility stay which requires an overnight visit

Maximum Out of Pocket -  the maximum amount of money which would be required   
                                              by a member to pay under the benefit summary of the        
                                              insurance plan

Non Formulary  Drugs -  brand name drugs under patent, the list varies from              
                                           insurance carrier to carrier

Non Gatekeeper -  a medical plan which requires no referral

Open Access Plan - O/A Plan -  a medical plan which requires no referral

Out of Network -  a provider of medical services not accepting your insurance           
                               carriers plan benefits, if your plan offers out of network benefits,  
                               these benefits become effective once the out of network                
                               deductible and co-insurance are met

Out of Pocket -  a medical expense paid by the covered individual before the plan
                           benefits are applied

Out Patient -  a hospital or facility visit where the covered individual is in and out     
                        the same day  (out patient surgery)

Pre certification -  approval needed by the insurance company for certain covered   
                                benefits offered through the insurance coverage

Preexisting Condition -  a health condition which was diagnosed prior to obtaining   
                                          health insurance coverage

Primary Care Physician - PCP -  the doctor you generally go to for all your medical      
                                                      needs, annual physical, opinion...

Referral -  the permission needed by your primary care physician to see a specialist

Usual, Customary or Reasonable - UCR -   the percentage that your insurance
company is willing to pay for services rendered by an out of network provider,  
assuming your plan offers out of network benefits; these amounts are also
impacted by the location of the services rendered (zip code)